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Policy and Privacy

Privacy Policy

1. Use of Information

The information captured by the domain and sub-domains [www.bertolinoiscoffee.com.br] is used by Bertolino is Coffee for the purpose of:

     1.1. Enable the supply of products requested on the website;

     1.2. Identify the profile, desires or needs of users in order to improve the products offered by the company;

     1.3. Send information about products that are of interest to its users;

     1.4. Disclose changes, innovations or promotions about Bertolino is Coffee products.

2. Data Disclosure

Bertolino is Coffee does not provide third parties with data on the individual identification of users, without their prior consent, except in cases where:

     2.1. There is a court order to provide data;

     2.2. The viability of the products offered by Bertolino is Coffee depends on the transfer of data to partners;

     2.3. There is a need to identify or reveal user data that is using your website for illicit purposes (intentionally or not);

     2.4. In addition to the cases mentioned above, if there is a need or interest in passing on individual user identification data to third parties, Bertolino is Coffee will request prior authorization from them;

     2.5. Third parties who, by chance, receive information of any nature from Bertolino is Coffee about internet users who access its web site are also responsible for ensuring the secrecy and security of said information.

3. Customer Safety Precautions

It is very important that the customer protects his information against unauthorized access to his computer, account or password. The customer must ensure that he always clicks “exit” when ending his browsing on a shared computer.

    3.1. Try not to use obvious passwords, such as sequences of numbers and letters (ex: abc123, 123456, abcd, etc.), commemorative dates or your own name, change your password regularly and never share it with third parties.

    3.2. Use only original programs and systems and always keep them up to date, especially security patches for your device's operating system as well as antivirus and anti-malware programs, these programs are essential for your digital security.

    3.3. Regarding electronic messages (emails) it is important to verify the content of all e-mails before activating any web address. Be wary of emails that contain a suspicious header and sender field or with strange content, messages that have Portuguese errors or even faulty photographs and logos.

    3.4. Bertolino is Coffee warns all customers that it will never send electronic messages requesting confirmation of data or with attachments that can be executed (extensions: .exe, .com, among others) or even links to eventual downloads.

Secure Site

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